Shipping Policy

At Rayva, we want your jewellery to reach you safely and on time. Please read our shipping terms below.

Order Processing

All orders are carefully processed and prepared for dispatch after order confirmation. Once your order has been shipped, you will receive a confirmation with tracking details.

Delivery Time

Standard delivery within India generally takes 4–7 business days from the date of dispatch, depending on your location. Delivery timelines may vary during sale periods, festive seasons, or due to unforeseen courier delays.

Shipping Charges

• Free Shipping — on orders above ₹999
• Standard Shipping Fee — applicable to orders below ₹999 and calculated at checkout

International Shipping

Currently, shipping availability may vary by destination. For international orders, delivery timelines, shipping charges, customs duties, taxes, and import fees may vary depending on the destination country.

Order Tracking

Once your order is dispatched, you will receive a tracking link through your registered email or mobile number. You can use the tracking details to check your order status.

Delayed or Lost Shipments

Although we work with reliable courier partners, occasional delays may occur due to weather, operational issues, festive rush, or circumstances beyond our control. If your order is delayed beyond the expected delivery time, please contact our support team for assistance.

Contact Us

For any shipping-related questions or assistance, please contact Rayva Customer Support through our Contact Us page.

Email: rayvajewels@gmail.com

Phone: 7879033365

Address: Kotwali Road, Sagar, Madhya Pradesh – 470002, India 

Wear Your Story. Shine With Rayva.